Effective Date: April 24, 2025

Welcome to Srijani.in, an e-commerce platform Srijani. At Srijani.in, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

  1. Information We Collect

We collect information to provide a seamless shopping experience and improve our services. The types of information we collect include:

  • Personal Information: Name, email address, phone number, shipping address, and billing information when you create an account, place an order, or contact us.
  • Payment Information: Payment details (e.g., credit/debit card information or other payment methods) processed through secure payment gateways. We do not store payment information on our servers.
  • Browsing Information: Data about your interactions with our website, such as IP address, browser type, device information, pages visited, and time spent on the site, collected using cookies and similar technologies.
  • Communication Information: Details from your communication with us, including customer support inquiries or newsletter subscriptions.
  1. How We Use Your Information
  • Order Processing: To process and fulfill orders, including shipping artisan garments to your address.
  • Customer Support: To respond to inquiries, provide assistance, and resolve issues.
  • Personalization: To tailor your shopping experience, recommend products, and display relevant content.
  • Marketing: To send promotional emails, newsletters, or offers about our artisan garments (you can opt out at any time).
  • Website Improvement: To analyze website usage and enhance our services, user interface, and product offerings.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.
  1. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in these cases:

  • Service Providers: With trusted third parties (e.g., payment processors, shipping companies, or IT service providers) to facilitate order fulfillment, website operations, and customer support.
  • Legal Requirements: If required by law, such as in response to a court order or government request.
  • Business Transfers: In the event of a merger, acquisition, or sale of Srijani.in, your information may be transferred to the new entity, with your privacy rights preserved.
  1. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on Srijani.in. Cookies help us:

  • Remember your preferences and cart items.
  • Analyze website traffic and user behavior.
  • Deliver personalized advertisements.

You can manage cookie preferences through your browser settings, but disabling cookies may affect website functionality.

  1. Data Security

We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. These include encryption for payment transactions and secure storage of personal data. However, no online platform can guarantee absolute security, and you share information at your own risk.

  1. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Update: Request access to or update your personal information by contacting us at info@srijani.in or +91-9973055072, +91-6122581850.
  • Delete: Request deletion of your personal information, subject to legal obligations.
  • Opt-Out: Unsubscribe from marketing communications using the unsubscribe link in emails or by contacting us at info@srijani.in.
  • Cookies: Manage cookie preferences through your browser settings.
  1. Third-Party Links

Our website may contain links to third-party websites (e.g., payment gateways or social media). We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before sharing information.

  1. Children’s Privacy

Srijani.in is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us at info@srijani.in to have it removed.

  1. International Users

Srijani.in operates from India and is subject to Indian laws. If you access our website from outside India, your information may be transferred to and processed in India, where data protection laws may differ. By using our website, you consent to this transfer.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with a revised effective date. We encourage you to review this policy periodically.

  1. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Email: info@srijani.in
Phone: +91-9973055072, +91-6122581850
Address: House Number #20, Ashiana Digha Road, Ashiana Nagar, Patna, Bihar, India – 800014

By using Srijani.in, you agree to the terms of this Privacy Policy. Thank you for choosing Srijani.in to support Bihar’s artisan community.